There are an unlimited number of cleaning companies found both offline and online, each with varying services and price points. And you probably already know one from your locale or have had a representative approach you and offer you their window cleaning company services for a reduced fee.
However, not all cleaning companies are created equal. Some may use substandard equipment or products, some may have less professional staff, and some may not have the necessary licenses and insurance.
This is why it’s vital to choose a window cleaning company carefully. We at Clearview Window Cleaning will provide you with eight tips to tell the most professional ones apart.
How To Choose a Window Cleaning Company
There are several things you must keep in mind before investing in the services of a window cleaning company. Let’s break them down for you.
- Reputation and Experience
The first aspect you should consider is the company’s reputation and experience. Companies with many positive reviews and testimonials from previous customers are more likely to provide a better experience.
We recommend you contract with an established company with a track record of providing satisfactory results.
2. Insurance and Licensing
Ensure you ask for a valid license and insurance from any contractor working on your property. The law can require a company to be licensed in some states and localities. They also reflect the company’s trust and professionalism.
As for insurance, professionals use specialized equipment, like ladders and telescopic poles, that can injure them or damage your property. If they’re not insured, you may end up responsible for any injuries or damage they receive or cause. So, to protect yourself, make sure any contractor you hire is licensed and insured.
4. Safety Measures
A reputable window cleaning company must have trained and equipped professionals who emphasize safety guidelines, adhere to proper safety protocols, and use equipment like harnesses, scaffolding, and safety ropes.
Window cleaning can involve working at heights. If your contractor isn’t careful, they can succumb to injuries or on-site accidents you may be held responsible for. So, before hiring a window cleaning company, inquire about its safety protocols and the equipment they use;
4. Services Offered
Some cleaning companies specialize in specific window types or cleaning techniques. We’re talking about specialized window treatments, high-rise window cleaning, etc. Ensuring that the company’s services align with your needs should be one of your priorities.
5. Pricing and Estimates
Ensure the company you’re hiring has a fair and transparent pricing policy. Most companies allow you to request a free estimate for the window cleaning services you need, so compare the estimates of several companies to ensure you’re getting a fair price point.
However, be wary of low prices as they may indicate hidden charges or subpar service. It’s also a good idea to clarify whether there are any additional fees not included in the initial quote.
6. Communication
A company’s professionalism doesn’t end with the cleaning service it offers. You should consider how responsive a company is to inquiries and how clear is the information it provides. After all, you’ll have a group working at your premises, so ensure they respond positively to your requests and are helpful.
We recommend straying away from companies that don’t value the importance of communication to ensure a positive experience.
7. Guarantees
Some companies offer satisfaction guarantees or warranties. This means they’re willing to address any issues or concerns that arise after cleaning your windows. These can include future discounts, partial refunds, and more.
Choosing a company that offers such guarantees is wise, as they can save you from future hassles and regrets.
8. Eco-Friendly Practices
We’re throwing in this optional tip if you’re concerned about the environmental impact of harsh chemicals. Many professional window cleaning companies now offer environmentally friendly options and minimize the use of harsh chemicals to reduce their environmental impact.
If eco-friendliness is important to you, it’s a good idea to inquire about the company’s products and services before hiring them.
Conclusion
Hiring a professional, responsive, and safety-prioritizing window cleaning company should be your priority. This way, you’ll avoid future hassles and frustration with the provided services, protect yourself from liabilities, and give your windows the treatment they deserve.
Studying different companies’ track records and reviews and comparing and contrasting their prices is a good idea.
At Clearview Window Cleaning, our solid reputation, customer satisfaction, and fair and transparent pricing policy set us apart from the rest. Get in touch with us to get a free quote today!